Client Service Representative
H-J Family of Companies · US
About The H-J Family of Companies The H-J Family of Companies is a global leader in the design and manufacture of products used in the transformer and switch...
Job description
About The H-J Family of Companies The H-J Family of Companies is a global leader in the design and manufacture of products used in the transformer and switchgear industries. We are a family-owned, growth-oriented company that takes pride in innovation, quality, and the success of our employees. Our team members are passionate about creating reliable solutions for our customers worldwide while upholding our values of integrity, teamwork, and continuous improvement . Location: This role is an on-site position located in High Ridge Missouri. All applicants must be able to commute to the office each day. About the Role: The Client Service Representative (CSR) serves as the primary point of contact for assigned customers throughout the order lifecycle. This position ensures accurate order entry, proactive communication, and timely execution from order receipt through shipment. The CSR manages all post-quotation activities, maintains accurate data within the ERP system, and delivers responsive, professional service that supports operational excellence and customer satisfaction. Essential Duties and Responsibilities: Order Entry & Validation: - Accurately enter customer orders into the ER...