JobMesh

Director of Process Improvements & Data Analytics & Management

UMass Chan Medical School · Worcester, Massachusetts, US

Overview The Director of Process Improvements & Data Analytics & Management is a strategic and operational leader in the facilities department responsible fo...

Job description

Overview The Director of Process Improvements & Data Analytics & Management is a strategic and operational leader in the facilities department responsible for optimizing business processes, elevating enterprise data capabilities, and driving a culture of continuous improvement. This role blends analytical rigor with organizational change leadership within the facilities department, ensuring that processes, systems, and data practices support efficiency, scalability, and informed decision-making. The director partners with executives and cross-functional teams to identify opportunities, implement solutions, and build sustainable frameworks for operational excellence. Responsibilities: - Process Improvement Leadership - Lead enterprise-wide process optimization initiatives within the facilities department to improve efficiency, quality, and scalability. - Develop and maintain a continuous improvement roadmap aligned with organizational goals. - Facilitate process mapping, root-cause analysis, and workflow redesign using Lean, Six Sigma, or similar methodologies. - Establish KPIs, performance dashboards, and operational scorecards to measure and monitor effectiveness. - Partner with b...