Regional Product Support Manager
Rolls-Royce · Mankato, Minnesota, US
Job Description Title: Regional Product Support Manager Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to th...
Job description
Job Description Title: Regional Product Support Manager: Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance. Key Accountabilities: - Manage assigned service area and account responsibilities from a total after sales support/penetration perspective by developing and maintaining a close working relationship with local OEMs, direct accounts, distributor and dealer representatives - Identify business opportunities for MTU after sales products (including remanufactured products, digital solutions and connectivity) and submit to Service Sales. - Provide guidance and support for customers in prospecting for new parts, remanufactured parts and engines, Connectivity products and genuine MTU consumable product business. - Contact OEM's, distributors, dealers, direct customers, system integrators and end-users on a regular basis to discuss service support, Oversee and investigate policy matters in the field using the Product Support Policy Manual and a fair and equitable perspective thereby creating customer goodwill and future...