General Manager (Miss J's Cafe)-Fast-Paced Travel Plaza

Job description

Miss J’s Cafe is seeking an experienced and driven General Manager to oversee daily café operations and lead a high-performing team in a fast-paced hospitality environment. The General Manager will play a key role in delivering exceptional guest experiences, driving operational success, and creating a positive culture for both customers and employees. This is an exciting opportunity for a hands-on leader who is passionate about hospitality, team development, operational excellence, and business growth. Position Overview: The General Manager is responsible for the overall performance and daily operations of the café, including team leadership, customer satisfaction, inventory management, financial performance, and operational standards. The ideal candidate will lead by example while creating a welcoming, service-focused environment that supports both guest loyalty and team success. Key Responsibilities: Leadership & Team Development: - Lead, train, coach, and motivate café team members across all departments - Foster a positive, collaborative, and high-energy work environment - Create staff schedules that support business needs and efficient operations - Oversee hiring, onboarding,...