Systems Reliability Operator (3PM - 12AM)

Job description

Description MEMX is searching for a Systems Reliability Operator who will be responsible for providing support for MEMX exchange platforms. Shift time for this role will be 3 PM ET to 12 AM ET. MEMX currently has a U.S. presence in these states: California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Michigan, Nevada, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, & Utah. *If you live outside of the above states, please list in your application and our team will evaluate. What You’ll Do: - Responsible for providing support of MEMX exchange platforms including on-call, respond to incidents and support triaging the issue - Help isolate and resolve unplanned system outages - Work with cross-functional teams to support the availability of all MEMX exchange platforms. This includes market operations, systems, networking and development teams - Help improve operational processes (such as deployments and upgrades) by identifying areas which need improvement - Document every action so that the findings turn into repeatable actions which eventually can be automated - Debug issues as they arise, across the different services and...