Account Management Administrator

Job description

Overview The Account Administrator, Direct Supply supports the direct supply business at GOAT across all direct brand inventory. This role is the operational backbone of the direct supply team, ensuring products move from partner to marketplace accurately, efficiently, and on time - enabling Account Managers to focus on growing relationships and hitting KPIs. In this role, you will: - Support the direct supply business in daily administrative functions, with a strong focus on accuracy, cross-functional coordination, problem solving and operational execution - Manage day-to-day tasks by working closely with Account Managers to keep partners supported and operations running smoothly - Follow established processes with a high degree of accuracy, escalating issues proactively - Ensure products are available for sale and accurately listed in the GOAT marketplace - Own product listing setup for partners, coordinating with internal teams to gather required product information and assets, to ensure we have all listings created - Troubleshoot and resolve issues that prevent inventory from being created or going live - Own the direct brand purchase order flow end-to-end - Participate in seas...