Universal Banker

Job description

Job DetailsJob Location: Dallas Branch - Dallas, TX 75287Job Category: BankingGeneral Summary Under general supervision, but in line with established policies & procedures, provide a variety of service functions for customers. Answer customers’ questions and explain available products and services to best meet the needs of the customer. Perform all duties of a New Account Representative, Customer Service Representative, and a Teller in a professional and helpful manner. Principal Responsibilities and Duties: Responsible for staying up to date on and complying with all applicable banking laws and regulations as well as CNB policies and procedures. Greet customers as they enter the lobby in a pleasant and helpful matter. Be able to provide the customer with exceptional customer service on any of their banking needs with the exception of Lending issues; however, be able to direct them to the Lending Department. Provide customers with an explanation of different account options and ownership type. Keep up to date on CNBs product knowledge and provide detailed explanations of all bank products and services with the exception of Lending. Ensure all new accounts are properly processed by...