Project Coordinator - NGS Service Lab

Job description

Reporting to the Director, Technical Sales & Field Application Scientist the Project Coordinator will be responsible for all aspects of project management, coordination and implementation relative to the NGS Services Lab and related businesses of Twist Bioscience. Owning execution from customer intake through delivery, while driving scalability, process optimization, and cross-functional alignment. The position manages all of the communications required to facilitate each project, as follows: Communication with customers, sales & field application support, Twist customer service, Twist legal and Twist product management group. What You’ll Be Doing: Project coordination and technical leadership for the NGS service and applications lab Intake, Scoping & Quoting: - Serve as the technical and operational lead during project intake, translating customer needs into clearly scoped, executable NGS service programs (DNA, RNA, methylation, long-read) Own project definition and intake, including: - Customer objectives - Translate complex customer goals into optimized sequencing strategies and workflows. - Scope, assumptions, and constraints - Workflow design and feasibility - Cost, timelines,...