Administrative Coordinator I

Job description

Description The Administrative Coordinator I will coordinate and perform a diverse set of support tasks, focusing on a high level of customer service with both internal and external customers. Duties/Responsibilities: - Answers incoming phone calls, providing exceptional customer service targeting one call resolution. - Welcomes and assists customers, visitors and vendors. - Retrieves information as requested from operating system, email, and company ticketing system. - Responds to and resolves administrative inquiries and questions from employees, internal departments and customers. - Reviews and communicates with customers on outstanding balances in effort to collect monies. - Communicates with Administrative Supervisor and other Management any concerns or issues. - Request and apply payments to customer accounts in real time. - Performs other duties as assigned. Requirements: Required Skills/Abilities: - Excellent verbal and written communication skills. - Excellent interpersonal and customer service skills. - Proficient in Microsoft Office Suite or related software. - Excellent organizational skills and attention to detail. - Basic understanding of clerical procedures and syste...