Customer Account Manager

Job description

Customer Account Manager Department: Sales / Marketing: Employment Type: Full Time: Location: Canada - Barrie: Reporting To: Justin McIntyre: Description: Join Our Team as a Customer Account Manager at Franklin Water Treatment, a Division of Franklin Electric At Franklin Water Treatment, we are leaders in innovative water treatment solutions, and we're seeking a reliable and customer-focused Account Manager to become part of our growing team. If you excel in building strong relationships, supporting dealers, and coordinating operations while driving territory engagement, we encourage you to apply and grow your career with us! MOVE FORWARD WITH US!: What you will be doing: - Manage and support existing dealer relationships throughout the territory while identifying opportunities for continued growth and strategic dealer development - Coordinate with internal technical, operations, customer service, and logistics teams to resolve dealer concerns efficiently - Assist with warranty claims, RGA (Return Goods Authorization) processes, and product issue resolution - Ensure warranty and return requests are handled professionally, accurately and in a timely manner - Assist in communicating...