Funeral Home Receptionist

Job description

The Receptionist is focused on supporting the Administrative Assistants at a location. The Receptionist is the first point of contact for inbound telephone inquiries and office visitors/guests, including receiving and relaying messages/telephone calls from internal and external sources, greeting guests/visitors, documenting information, responding to routine inquiries on office location, hours of operation, telephone numbers, e-mail, and website addresses. Overview & Responsibilities: - Answers phones and fields questions with appropriate phone etiquette and compassion - Greets and interacts with customers, handling inquiries and directing them according to specific needs - Receives and relaying messages/telephone calls from internal and external sources - Completes filing for documents and case files - Participates in weekly updates with the supervisor to share and exchange resources and to ensure goals are met - Ensures office area is presentable and maintains office equipment as necessary; maintain and order office supplies routinely Requirement & Qualifications: - High school diploma or the equivalent - A basic understanding of and the ability to use various forms of technology...