Front Office Supervisor

Job description

Ready to lead the front line of hospitality? The Fairfield Inn Marathon is seeking a new team member to drive service excellence from the front desk forward. Stop by today for an on the spot interview! We look forward to meeting you. We are pleased to announce a wonderful opportunity for a Front Office Supervisor. What will you be doing most days? · Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay · Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow · Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity · Anticipate guests’ needs and go out of your way to maximize the guest experience · Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests · Ensure the accurate and hospitable handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures · Maintain proficient administration of the hotel's electronic reservation system · Maintain compliance with hotel saf...