BPO Senior Director

Job description

Req ID: 367668 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Senior Director to join our team in Plano, Texas (US-TX), United States (US). We’re seeking an experienced BPO Sr. Director to lead the strategy, performance, and operational excellence. In this role, you will own the relationships with our BPO partners, drive exceptional customer experience, and ensure operational efficiency across multiple sites and geographies. This is a high‑impact leadership position for someone who thrives in a fast-paced, data-driven, customer-focused environment. **Must Live in Continental United States** This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. Pay for this role is 179k Salary Key R...