Customer Service Representative (Paint Specialist)
PGW Auto Glass · Sioux City, Iowa, US
Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services. Essential Job Dutie...
Job description
Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services. Essential Job Duties: well as purchase quotes for vehicles considered for sale to PGW. cancellations, credits, invoicing, and/or customer service inquiries. - A ssist with customer paint orders, look up formulas, and mix the paint based on the formula. - Handle phone and emails from customers pertaining to price quotes for inbound inquiries as - Call center functions to provide quality customer service - Ensure the company establishes and maintains constant communication with customers. - Knowledgeable on all aspects of product inventory, which may include, data entry, - Generate sales/buys from online leads - May require an understanding of eBay and eCommerce sites - Assume other duties as assigned. Basic Qualifications: Education & Experience: - High school degree or equivalent. Knowledge/Skills/Abilities: - Call Center Customer service experience - Bi-Lingual, English & Spanish. - 2+ years of college. - Must have good written and verbal communication skills. - Must have good customer relations skills. - Ability to work well with others. - Must...