Security Officer 40hrs - Eldon Square, Newcastle upon Tyne

Job description

Purpose of the Role At Eldon Square, our security officers play a vital role in providing a friendly, safe and welcoming destination for our customers and retailers. Often the first people our customers will see, we are looking for somebody who delivers exceptional customer service and who has a positive attitude and friendly demeanour. This is a permanent 40-hour contract. Your duties will include carrying out a range of security activities, including patrolling our centre, liaising with retail staff, assisting members of the public, completing detailed and accurate incident reports and offering a highly visible, highly professional security presence. Key Responsibilities: · Thoroughly patrolling your allocated area of the centre · Providing a visible security presence · Assisting and liaising with retailers · Liaising with the Emergency services and local authority. · Offering excellent customer service · Opening and securing the centre · Carrying out basic first aid duties · Reacting to any security incidents in a prompt and professional manner · Clearly communicating with colleagues and the control room · Deterring crime and disorder · Follow health and safety procedures. · Tak...