Senior Client Success Manager: Public Sector

Job description

Senior Client Success Manager: Public Sector Department: Client Success: Employment Type: Full Time: Location: London: Reporting To: Client Success Director - Public Sector Compensation: £62,500 / year: Description: Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions—‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’—we’re committed to transforming workplaces and improving people’s daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission: The Senior Client Success Manager (Senior CSM) - Public Sector is responsible for managing a portfolio of high-value, complex customer accounts within the Public Sector Client Success POD. Reporting into a Client Success Director (CSD), the Senior CSM ensures customers realise measurable value from our platform by driving adoption, engagement, satisfaction, and long-term success. The Senior CSM...