IT Field Services Coordinator

Job description

Depot Connect International is the leading independent UK service provider for tank transport & depot services. We operate over 80 modern tractor units, and employ circa 300 people within our network of eight depots. We’re looking for a highly motivated IT Field Services Coordinator to join our Manchester based team. In this role, you'll provide hands-on support across our UK depots and remote support for EU locations, playing a key role in driving our IT operations forward. Pay: Up to Ł45,000.00 per year Key responsibilities include: - Providing onsite and remote IT support across UK and EU locations - Leading on hardware deployments, site-level standards, and local network troubleshooting - Supporting the IT Director on strategic projects - Collaborating with the Helpdesk and technical teams to resolve escalated issues - Designing and presenting reports/updates to stakeholders as required - Supporting the Helpdesk team in managing the ticketing queue and assisting with any escalated tickets About you: - Ability to work in a fast paced environment with attention to detail - 3+ years’ experience in a technical or IT coordination role - Strong problem-solving and communication skill...