Head Teller (71446)

Job description

Job DetailsJob Location: Tenth St Branch - Cookeville, TN 38501Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: BankingGENERAL FUNCTION: Be the primary frontline contact for consumer banking and problem resolution. Oversee teller operations functions and provide guidance and supervision for frontline staff. Provide superior customer service to Bank customers and assist in operations. Handle customer transactions, cross-selling of SouthEast Bank products. Balance currency, coin, and checks in cash drawers at end of business day, and calculate daily transactions. Assist Branch Manager with scheduling and problem resolution as needed. ESSENTIAL FUNCTIONS: Teller Operations Oversee branch operational functions, such as approving transactions, cash control, branch limits, internal control, and Monthly Branch Review. Demonstrate and ensure competency and compliance with all Teller application transactions and processes. Ensure that all Tellers are aware of, and participating in, achievement of service and sales goals. Assist with branch reviews, scheduling, and other leadership matters as directed. Open, set timers, and close the vaul...