Workplace Technology and Experience Associate (External Agency Staff)
National Football League (NFL) · New York City, New York, US
Workplace Technology and Experience Associate is responsible for designing, implementing, and optimizing the digital ecosystem that powers how employees work...
Job description
Workplace Technology and Experience Associate is responsible for designing, implementing, and optimizing the digital ecosystem that powers how employees work every day. This role delivers a frictionless colleague experience through modern workplace technologies, AI-powered automation, and high-quality support services across all office locations. This senior level position leads global technology end-user support, executive technology services, and technology asset lifecycle management while shaping strategic innovation, governance, and continuous improvement across the employee technology landscape. Responsibilities: Strategic Leadership & Modern Workplace Vision AI, Automation & Employee Self-Service Innovation Operational Excellence & Global IT Support Experience Technology Hardware & Software Asset Management Leadership, Team Development & Culture Building - Develop and execute a holistic modern workplace technology strategy spanning endpoint management, collaboration platforms, AV systems, and workplace automation. - Align workplace services with broader business and technology strategies to improve productivity, satisfaction, and operational resilience. - Champion adoption of...