Sr Business Analyst

Job description

We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states. Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong. About the Role: This new role will drive strategic initiatives within the Technology team, enhancing operational efficiency, improving customer experience, and supporting business growth across the hospitality and property sectors through collaborative project delivery, analytical insights, and process optimisation. Key Responsibilities: - Conduct in-depth analysis of business processes and systems to identify areas for improvement - Develop outcome based prioritised business requirements, process workflows, end to end user journey mapping, use cases, and functional specifications - Collaborate with stakeholders across departments, including Tourism, Lifestyle, Sales, Marketing, Finance, a...