Dental Office Manager

Job description

Dentologie dental group is seeking a talented Dental Office Manager for our River North practice! *The ideal candidate would have at least 2 years of experience as a Dental Office Manager. The Office Manager is responsible for providing patients with an extraordinary patient experience from start to finish. They also ensure successful day-to-day operations of their location. This includes oversight of all office staff, patient scheduling, and care, and meeting the expected financial performance of the office. As Office Manager you lead by example, acting as a role model of professionalism and positivity. Job Functions and Responsibilities: - Professionally greet and communicate with patients (both written and verbal) - Ability to effectively perform all functions of the Front Desk role. - Support Front Desk staff; ensure day-to-day functions of Front Desk role are completed. - Oversee patient schedule to make sure it is as productive/efficient as possible to maintain 80%+ utilization. - Meet or exceed Monthly and Quarterly production goals (set individually per office). - Maintain patient NPS of 72+. - Track patient feedback, respond to patient concerns and patient reviews (NPS) ac...