Claims Validation Claims Handler

Job description

Role Description As a Claims Handler at Allianz, you’ll play a vital role in delivering on our promise to customers. You’ll investigate, negotiate, and settle claims where potential insurance fraud is suspected, ensuring fair outcomes while maintaining regulatory compliance and exceptional service standards. Working as part of a collaborative team, you’ll manage a varied caseload and engage with a wide range of stakeholders, making a real difference to customer experiences at moments that matter most. This role is based in either Birmingham or Milton Keynes , with hybrid working (2 office days per week, typically Tuesday and Wednesday). Salary: £25,000 – £30,000 per annum (depending on experience, skills, and location), plus a comprehensive benefits and development package. About You: You’ll bring a proactive, organised, and customer-focused approach to claims handling, with the ability to manage competing priorities and deliver high-quality outcomes. In this role, you will: - Register and validate new claims, accurately applying policy terms and conditions - Investigate, negotiate, and settle claims within authority levels, ensuring fair and timely resolutions - Manage a varied ca...