COMMUNITY LIAISON

Job description

Description Hours: Monday - Friday covering Broward County Summary & Objective: The Community Liaison is responsible for responding to onsite inquiries regarding information about Catholic Hospice services and for coordinating the scheduling of referrals for an Admissions evaluation. Essential Functions: - Ensure effective communication with Marketing, field Admissions, referral sources and Interdisciplinary Teams. - Take referrals from all sources, not limited to phone orders, including MD’s, SW’s, case managers, patients, and family members. - Obtain written consent from patient, family or patient assignee. - Verifies next of kin and demographic information. - Communicates with call center and Admissions Nurse any MD orders, time frames for Admissions, and any barriers that may preclude us from an immediate Admissions. - Contacts patient/family immediately at bedside while in facility to explain hospice services. - Provides accurate and appropriate documentation of patient/family services. - Coordinate with call center to ensure all avenues are taken for quick Admissions to Catholic Hospice, Inc. ensuring reimbursement areas are explored and verified prior to the Admissions proce...