Ticketing Agent

Job description

NWCC is seeking a part-time Ticketing Agent for the Heindl Center for the Performing Arts. The primary role of the Ticketing Agent is answering questions from our patrons & assisting them with their ticket purchase online, by phone, or in person at the box office during scheduled hours & during events. The Ticketing Agent occasionally acts as receptionist for the Heindl Center, which includes the Fine Arts Department, through assisting, directing, and answering questions from visitors including NWCC employees and students. Ticketing Agents are expected to have excellent oral and written communication skills, strong attention to detail, a passion for service, a positive attitude, and the ability to communicate & interact comfortably with the general public. Attendance at all Heindl Center season events is required. The Ticketing Agent is under the supervision of the Assistant Director and may occasionally provide direct assistance to the Assistant Director or designee. The Heindl Center for the Performing Arts The Heindl Center for the Performing Arts is a 65,000 square-foot development that presents a 1,215 seat, fully-equipped performance theater, including balcony seating, a rece...