Customer Service Specialist

Job description

CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS: If you currently work for Brown-Forman, please apply by clicking the Careers icon on the Workday portal. For best results, use Google Chrome to view this page. Meaningful Work From Day One: Are you a detail-oriented professional with a passion for customer service and supply chain management? Join our team as a Customer Service Specialist and play a crucial role in our operations! The Customer Service Specialist has a pivotal role in ensuring the seamless and efficient processing of customer orders, overseeing the entire order-to-cash cycle with attention to details and accuracy. This role develops and maintains strong relationships with customers through timely and clear communication, utilizing many tools such as SAP, Google suites and Microsoft office. Additionally, they proactively identify and resolve potential issues or conflicts that may arise during the order-to-cash cycle, escalating to management as needed. This is an office/hybrid role (4 days a week at the Warsaw office, Fridays working from home) What You Can Expect: ● New Product Introduction: Manage the introduction of new products, including changes in configurati...