Dual Rate Cage Supervisor
Rivers Casino · Portsmouth, Virginia, US
Job Summary: The Dual Rate Supervisors will be required to provide a high level of guest service while adhering to established department and property polici...
Job description
Job Summary: The Dual Rate Supervisors will be required to provide a high level of guest service while adhering to established department and property policies and procedures while working in the Cage and other Cage-related areas. Available Shifts: - Swing Shift: 3:00 PM - 11:00 PM Duties/Responsibilities: - Yes; Cashiers and Senior Cashiers - Greets and services customers in accordance with established guest service standards. - Maintain working knowledge of casino, including but not limited to hours of operation of casino, restaurants, and other amenities and respond to guest questions regarding the same. - Conduct informational pre-shift meetings with employees - Handles financial transactions including exchanging cash for slot tickets, chips, cash advances and cashing checks. - Computes, classifies, records, and verifies cash and coin according to specific policies and procedures and guest service standards. - Proficient in all the cage line areas. - Assist in training employees in operational aspects of the Casino Cage. - Balances funds and assets at the end of work shift. - Complies with all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but...