Video Streaming Engineer with German

Job description

Who we are NTT DATA is a leading global provider of infrastructure and platform services, partnering with some of the world’s most innovative technology vendors. We help organizations modernize their IT landscapes, increase operational efficiency, and enable sustainable business growth through reliable and scalable platforms. We’re looking for passionate, curious, and motivated individuals to join our team and work with clients to translate complex technology into real business value—driving transformation, resilience, and long-term success. What you'll be doing: - Provide Level 2 operational support for live and on-demand video streaming services, ensuring reliable delivery across enterprise, broadcast, and OTT platforms. - Troubleshoot and resolve complex streaming, encoding, delivery, and playback issues escalated from Level 1 support within agreed SLA timelines. - Perform root cause analysis for incidents and implement preventative and permanent fixes to improve platform stability and performance. - Monitor stream health, latency, bitrate, QoS/QoE metrics, and service availability using monitoring and analytics tools. - Support live events, broadcasts, and high-profile streamin...