Pharmacy Services Coordinator - VIVOHealth

Job description

Job Description Collaborates with members of inter-professional team, payers, patients, and families to promote timely access to medications. Provides pharmacy benefits investigation, coordination of financial assistance and facilitation of prior authorizations, as required. Job Responsibility: - Collaborates with inter-professional team to enhance communication, coordinate care, and improve patient satisfaction. - Serves as front line subject matter expert on outpatient pharmacy services, prescription insurance benefits, and financial assistance. - Coordinates with stakeholders to ensure timely access to medications. - Partners with patients to determine most appropriate sources for their medication needs and refers patients to appropriate programs and resources. - Reviews prescriptions with outpatient pharmacies to confirm which medications need to be dispensed and provides necessary timeline for dispensing. - Resolves insurance related issues and coordinates prior authorization requirements. - Identifies financial assistance (e.g., manufacturers’ assistance, copay assistance, vouchers) programs to reduce out of pocket expenses for patients. - Exhibits exceptional customer servic...