Product Support Representative

Job description

Job Title: Product Support Representative Location: Vernon Hills, IL: Department: Product Support: Reports To: Manager, Product Support Group Direct Reports/Manages others: No: Weekly Schedule: Hours are 8 am - 5 pm. Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all. Summary: As our Product Support Representative , after extensive (paid) training, you will be the go-to problem solver for the end user of RO products. You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service. This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service. Check out https://www.rustoleum.com for all the products and brands under the Rust-Oleum umbrella. Responsibilities: Requirements: This call center is operation...