Service Delivery Analyst intern

Job description

The Pernod Ricard Tech team is looking for its future intern starting in September 2026 for a 6-month contract. This is an opportunity to join an international environment where innovation, technology, and conviviality drive the Group’s digital experience. As a Service Delivery Analyst Intern , you will contribute to Pernod Ricard’s ongoing Agile & Product transformation by supporting service oversight, quality management, and continuous improvement initiatives. Main Missions & Responsibilities: Working closely with Service Delivery, Service management and global & local Tech teams, you will support: 1. Tech Coaching & Knowledge Sharing (Iconic Win) A key part of this internship is contributing to a culture of continuous learning and service excellence. You will help develop and strengthen team capabilities through coaching and knowledge-sharing initiatives. - Create and enhance training materials, user guides, onboarding packs, and awareness content. - Support workshops, demos, or knowledge-sharing sessions to help teams understand Tech services, processes, and best practices. - Help onboard new joiners or key users, improving their understanding of tools and workflows. - Propose...