Marketing Support Specialist

Job description

Description TruStile Doors, a recognized leader in premium door manufacturing, is growing, and we’re looking for a dedicated Marketing Support Specialist to grow with us. This role plays a vital role on the marketing team by supporting our sales organization and customers. By coordinating the assembly and delivery of our samples, literature, and kits it will help deliver an optimal experience for homeowners, builders, designers and architects who influence the selection of TruStile doors for a project and drive revenue for TruStile and maintaining our premium brand in the market. Responsibilities: - Maintain high levels of customer satisfaction by providing timely and accurate responses to communications - Identify trends related to customer orders and provide regular feedback to management as needed - Participate in additional projects within the support team or cross-functionally as needed to include custom sales kits and product launches - Handle, label and ship orders from the Shopify sample site - Handle, label and ship of job-related orders from manufacturing - Ship Shopify orders in the same order they enter the system - Monthly inventory of physical marketing items - Order...