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Field Engineer for Healthcare IT – 70% Remote (f/m/d)

GE HealthCare · DE

Job Description Summary The objective of this role is to provide first-class service and support to our GE Healthcare Solution for Enterprise Imaging (SEI) c...

Job description

Job Description Summary The objective of this role is to provide first-class service and support to our GE Healthcare Solution for Enterprise Imaging (SEI) customers through a team of technical specialists for Radiology RIS, PACS and Cardiology IT solutions for Greater Frankfurt Area You will act as a regular (monthly) on-site Field Engineer/ Senior IT System Engineer interfacing with the customers, respond to reported incident issues, attend regular service support visits, support a remote team of installation & upgrade on site, perform software O/S patching or Safety updates when needed, manage customer expectations, and ensure clear communication between the customer and GEHC. This role is homebased and based in the area of Frankfurt/Rhine Main covering from there the Northern Part of Germany! GE HealthCare is a global leader in medical technology and digital solutions. Our mission is to improve lives in the moments that matter. Unlock your potential, turn ideas into world changing realities, and join an organization where every voice matters and every contribution helps build a healthier world. Job Description: Main responsibilities: Technical Service, Server Operations & Troub...