Customer Journey Expert – Global Archiving & Discovery

Job description

Vacancy Customer Journey Expert – Global Archiving & Discovery Join our dynamic team at ING and be part of our digital journey in enabling processes by intelligent content and automation solutions. We are a bank with data-driven ambitions, working on digital innovations for ING's 37 million customers. Our department’s (Enterprise Content & Automation Tribe) purpose spans across all of ING, we are there to service all countries and business entities across ING. ING wants to be a compliant, digital, data-driven bank providing customers with one consistent and engaging digital experience. Therefore, managing content is a priority. At the product area Records Management, we help ING to be complaint and strive to bring all the data structured or unstructured under governance and manage it as business records. As a Customer Journey Expert Global Archiving & Discovery, you will play a crucial role in driving digital transformation and simplifying our global systems landscape as part of the Records Management area. Be part of an innovative and collaborative environment that empowers customers to stay a step ahead in life and in business. The team: ING receives and creates data, either stru...