Patient Account Representative 3 - Hospital

Job description

The Patient Accounts Specialist is a liaison to review and resolve complex Patient Accounts issues. The Patient Accounts Specialist may be responsible for the customer service, posting, billing and/or collection process of the Patient Accounts process. It is the responsibility of the incumbent(s) of this position to incorporate the Mission values and philosophy of the organization into the completion of all job duties. Relies on experience and judgment to accomplish responsibilities; Works under minimal supervision; Creativity is expected to perform job and may lead and direct the work of others. - Supervision - Provides support and acts as a team lead over patient charge posting, billing, and collection operation, assists with work-related problems, and assists co-workers with patient account inquiries in a professional and considerate manner that promotes efficient departmental operation. - Promotes the quality and efficiency of his/her own performance through participation in staff educational programs, approved continuing education courses, and specialized skill training programs. - Provides quality training and orientation for assigned employees, informs co-workers of relevant...