IT Operations Support Lead

Job description

ABOUT US: Hampshire Property Group is a family-owned business, established in 2006, with a strong national presence in land lease living, holiday parks, and communities across Australia. We are committed to creating vibrant, community-focused environments where people can live well and explore their own backyard. Our success is built on shared values that guide how we work every day: Respect, Accountability, Collaboration, Innovation, Quality, and Customer Focus. ABOUT THE ROLE: This is a hands-on, high-impact role where you’ll act as the primary IT contact across our Australian operations, supporting a growing portfolio of sites and business units. As our IT Operations Support Lead, you’ll provide L1–L3 support, lead escalations, and ensure our IT systems, infrastructure, and onboarding processes are seamless, scalable, and ready to support continued growth. You’ll play a key role in reducing downtime, improving service responsiveness, and standardising IT environments across the business, while partnering closely with stakeholders across Australia and New Zealand. WHAT YOU’LL BE DOING: - Deliver end-to-end L1–L3 IT support across sites and business units - Act as the primary esca...