QA Engineer

Job description

About EdgeTier At EdgeTier, we empower customer care teams by seamlessly combining AI, automation, and human expertise. Our award-winning technology enables some of the world’s most innovative companies to deliver exceptional customer service while gaining deeper insights into their customers. We’re on a mission to revolutionise customer service by embedding AI into every interaction, creating seamless and impactful experiences. Our cutting-edge solutions help high-volume B2C brands transform customer experiences by analysing and optimising every touchpoint. This is an incredible opportunity, and we’d love for you to join us on this journey! About the role: We’re looking for a QA Engineer who is passionate about quality, automation, and continuous improvement. This is not a traditional QA role. At EdgeTier, quality is a shared responsibility, and you’ll play a key role in embedding that mindset across the team. This role will see you balance hands-on exploratory testing with building and scaling automation, helping us ship reliable, high-quality software at speed. You’ll also help shape how we approach QA as a company, driving a shift-left testing culture and improving how we catch...