PJ's Coffee Attendant

Job description

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive —bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary: Promotes coffee consumption by educating customers; sells coffee and coffee grinding and brewing equipment, accessories, and supplies; prepares and serves a variety of coffee drinks, along with pastries and cookies. Job Description: Key Job Functions: o Greet or welcome everyone, warmly with a smile o Use eye and ear contact and guest’s name o Establish/anticipate needs o Solve and own all requests/complaints o Thank everyone - Welcomes and greets every customer as they enter the outlet - Determine customer needs and appropriately suggest product with every customer to enhance service and meet sales go...