Loss Mitigation Administrator

Job description

Why join this team Safeguard UNFCU’s assets by addressing early-stage delinquencies and reducing future defaults through negotiating payment plans and credit options with departing members. Serve as a liaison with UNFCU attorneys on bankruptcy matters. Handle administrative processes related to loan payment relief, bankruptcy notifications, deceased accounts, disability insurance claims, negative share accounts, charged-off accounts, credit bureau reporting, and other related duties as needed. This position is hybrid. NYC Salary Range - $70,430 – $75,000 annually; compensation is commensurate to geographic location. What you'll do: - Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors - Review, log, and respond to all UN Payroll Clearance requests and monitor payroll allocations; ensure notifications are generated and emailed to all separating members indebted to UNFCU; negotiate future payment arrangements and credit line availability with separating members; monitor accounts and UNFCU general l...