Field Service Representative/Home & Villa Inspector

Job description

Description You will serve on a team whose job is to help the guests of Palmetto Dunes Oceanfront Resort enjoy a memorable stay at the Resort in a home or villa that is clean, safe, and exceeds expectations. You will contribute to the success of the Resort helping to ensure the cleanliness and quality of all the resort rental units. By supporting our company's Noble Purpose, your top priority will be to "care about our guests, and the impact you make on their lives." Essential Job Functions: - You will help live out our company's Noble Purpose by ensuring that the cleanliness of the resorts home and villas exceed expectations. - When interacting with each guest, leave them with a "WOW" story to tell about their experience. - Share customer impact stories with your team in meetings and with management. - Conduct regular inspections prior to guest and owner arrivals to ensure units are clean and ready, touch-up where needed. - Check units WiFi and TV's are properly functioning. - Conduct departure and vacant inspections. - Report all safety issues and secure all locations for safety. - Communicate unit status and/or issue with management. - Perform light home maintenance (light bulbs...