Manager, Network Services
Peraton · Washington, District Of Columbia, US
Responsibilities Summary Leads the Network Services organization supporting 12,000+ end users across 200+ sites. Serves as the primary technical and manageri...
Job description
Responsibilities Summary: Leads the Network Services organization supporting 12,000+ end users across 200+ sites. Serves as the primary technical and managerial lead for operating and modernizing enterprise network services that enable federal mission delivery. Oversees daily operations (LAN/WAN/SD-WAN, wireless, remote access, cloud interconnects), drives incident response and service continuity, and ensures compliance with federal standards (FISMA, TIC 3.0, Zero Trust, NIST SP 800-53, FedRAMP). Interfaces with senior federal leadership, manages integrated teams (federal, contractor, vendors), and delivers measurable outcomes against SLAs/KPIs. Responsibilities: - Own day-to-day network operations and maintain SLA adherence and service continuity across multiple technical teams. - Be “boots on the ground” with teams to triage incidents, remove blockers, and drive issues to completion. - Establish disciplined problem management (RCA, corrective/preventive actions) and enforce high-quality change control (CAB readiness, back-out plans, success criteria). - Ensure cross-team integration across Network Services and wider program. - Partner with Security on vulnerability remediation, c...