Technical Enablement Architect

Job description

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Observe is hiring a Principal Technical Enablement & Learning Architect to design and scale a modern technical learning ecosystem that supports both internal teams and customers. This role is ideal for a hands-on technical leader who enjoys building learning systems that accelerate understanding, raise technical standards, and enable consistent, high-quality outcomes—internally and externally. You’ll play a foundational role in shaping how Observe’s platform, observability best practices, and real-world operating models are taught, learned, and applied across the organization and, where appropriate, leveraged to improve customer education and self-sufficiency. WHAT YOU'LL DO: Design Scalable Technical Learning Journeys Build structured, role-based learning paths for pre- and post-sales technical teams. Define onboarding, intermediate, and advanced learning milestones with clear outcomes. Establish mechanisms...