Flagship Store Manager (37.5 hours)

Job description

If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands. Role Overview: Main Purpose of the Role: The Flagship Managers main responsibility is to maximise sales and profitability whilst developing and retaining high performing teams. They must aim to deliver: - A customer first approach - A visually inspiring and inviting store environment - A fully compliant store, adhering to all company processes and policies - A focussed and commercial business plan to deliver bottom line profitability Main Responsibilities: Customer First - Delivers a ‘customer first’ experience exceeding customer expectations - Coaches’ teams to ensure a ‘customer first’ experience is delivered consistently - Ensures consistent product tr...