Part Time Night Auditor (Monday Night) - Fairfield Inn Sudbury

Job description

Fairfield Inn Sudbury, a Colwen Hotels Property, is seeking a friendly and detail-oriented Part Time Night Auditor to join our team to work Monday Night. This is an overnight position responsible for balancing the hotel transactions and closing out the day, responding to guest requests, and maintaining the cleanliness and appearance of the front desk area. Requirements: We’ve got you covered: Benefits & Perks - Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout and post-departure. - Complete end of day activities including posting charges to accounts, balancing ledgers, run night audit/daily close, back-up and roll date. - Provide exceptional guest service. - Efficiently manage the operations of the front desk, ensure check in and check out is timely. - Warmly and professionally welcome all guests. - Process guest check-in: confirm reservations, assign guest rooms. - Treat requests with professionalism, tact, and courteous manner; act with a sense of urgency. - Ensure that all complaints regarding service and/or accommodations are investigated and resolved. - Maintain knowledge of hotel policies including rates,...