Cocktail Server-Seasonal ,Casino Service Bar (Caesars Atlantic City)

Job description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $11.50 per hour Takes beverage orders from customers and delivers to service bar for preparation of drinks. Receives prepared drinks and serves to customers according to established rules of etiquette. Responsible for removing all used glasses from showroom and lounge tables. Responsible for emptying and cleaning ashtrays in showroom and casino areas. Travels to casino floor to take requests and serve beverages to customers. Must be able to stand for long periods of time. Ability to carry several items at once....