Network Operations Engineer II

Job description

What this Job Entails: The Network Operations Engineer II is a network and server support engineer for CDN cluster environments. This position requires the ability to work independently with a high level of accuracy and attention to detail. Scope: Applies company policies and procedures to resolve a variety of issues Works on problems of moderate scope Receives general instructions on routine work and detailed instructions on new projects Your Roles and Responsibilities: Responsibility Troubleshoot server and network hardware including fiber/optic cables, optics, and hardware componenets Manage circuit move, add, change and disconnection orders (MACDs) life cycle. Directly execute or manage local vendor technicians for servers, circuits and maintenance troubleshooting. Facilitate physical layer installation of server and network cabling according to cabling matrices. Physical server and circuit troubleshooting and fault analysis. Provide ongoing support of production environment and coordinate with vendors, system owners, and other operations teams in order to resolve any issues. Responsible for coordinating and tracking requests/orders and providing weekly reports. Post documentat...