Ops Quality CI Analyst

Job description

Requisition Number: 104540 Ops Quality CI Analyst Location: This is an hybrid work opportunity in Fort Worth, TX . Insight at a Glance: Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. - 14,000+ engaged teammate s globally - #20 on Fortune’s World's Best Workplaces ™ list - $9.2 billion in revenue - Received 35+ industry and partner awards in the past year - $1.4M+ total charitable contributions in 2023 by Insight globally About the role: The Quality & Continuous Improvement (QCI) Analyst is responsible for monitoring, auditing, identifying, and proposing measures to correct gaps in the entire operations process. They are responsible for assessing the quality of work performance and opportunities that impact the teammate and client experience to include operational processes, technical accuracy, and conformity to com...