Implementation Specialist
Solera · Utrecht, THE NETHERLANDS
Who We Are The Implementation team is responsible for delivering Implementation of the Solera product set across the country or region, defined by a unique S...
Job description
Who We Are The Implementation team is responsible for delivering Implementation of the Solera product set across the country or region, defined by a unique Statement of Work (SoW) for each customer The Role: We are looking for a n Implementation associate , as part of the Professional Services team, who will be responsible for delivering Implementation of the Solera product set across the country or region . This role reports directly into Head of Implementation . What You’ll Do: - Pre & Post-Sales Support: Advise on best practices for Solera products, assistSales with proposals, and define PS engagement models. • Technical Expertise: Act as a customer-facing SME, bridging business andtechnical discussions. • Requirements Gathering: Collect and document customer needs to definean effective implementation strategy. • Testing & QA Support: Document test scenarios to validate configurations. • Product & Integration Knowledge: Deep understanding of Solera products,configuration, and integration capabilities. • Cross-Team Collaboration: Work with configuration, training, product, andsales teams to ensure seamless delivery. • Customer Training: Occasionally train customers on newly...