Client Advocate

Job description

Description ABOUT THE POSITION & ITS IMPACT: The Administrative Support position is responsible for providing administrative support to the Admissions, Business Development and Operations teams while routing all inquiries and guests to appropriate staff. Additionally, you’d work closely with the Admissions team to help facilitate a speedy and professional response to client’s needs, phone calls, inquiries, and other administrative needs. This is an outward facing role where professionalism, hospitality, and an excellence driven client service professional will succeed. ABOUT THE DAY-TO-DAY IN THIS ROLE: Shift: We have both day and Night shifts available! · Greet all visitors, guests and clients with a professional, pleasant and welcoming demeanor. As the face of Onsite when a guest first arrives, your first impression sets the tone for their visit. We’re looking for someone who is warm, relatable and willing to roll up their sleeves and support in whatever manner is needed. · Gather, route and coordinate all incoming calls to the appropriate Admissions, Clinical or Business Development staff member. · Support in database maintenance, client registration process, cross checking refe...