Station Manager - Joliet

Job description

KNOWLEDGE AND SKILLS: - Ability to learn and understand the function of selected emissions control devices - Ability to work independently - Good communication skills, both written and verbal - Excellent interpersonal, time management and teambuilding skills - Commitment to providing outstanding customer service and satisfaction - Proficient in the use of Microsoft Word, Excel, and Outlook - Able to stoop, bend, and reach - Able to work in extreme weather conditions EDUCATION AND WORK EXPERIENCE: - High school diploma required with some college preferred or equivalent combination of education and experience - 2-5 years of supervisory or management experience is required, preferably with full-time and part-time hourly staff. - Previous vehicle inspection experience is preferred Qualifications: DUTIES AND RESPONSIBILITIES: - Manage and coordinate the operation of the station within budget, and in accordance with established policies and procedures, while promoting exceptional customer service. This includes: - Ensuring that all customer complaints and damage claims are documented and appropriately resolved - Prepare and submit administrative reports in a timely manner. - Ensuring sta...