Eligibility Specialist
Virginia Department of Social Services · Williamsburg, Virginia, US
Eligibility Specialist Responsible for performing a range of eligibility functions that pertain to Virginia Department of Social Services Benefit Programs, i...
Job description
Eligibility Specialist Responsible for performing a range of eligibility functions that pertain to Virginia Department of Social Services Benefit Programs, including intakes, ongoing reviews, and referrals to other services. Benefit Programs include Supplemental Nutrition Assistance Program [SNAP], Medicaid, Temporary Assistance for Needy Families [TANF], VIEW, Energy Assistance. Other programs as assigned may include Long-term Care, Auxiliary Grants [AG], Child Care and Fraud Prevention. All positions are cross-trained, as needed, and workers may assume coordinating responsibilities. ESSENTIAL JOB FUNCTIONS: Interviews persons for assistance, obtains necessary information, and re-determines their continuing eligibility Explains benefit programs and evaluates the need for assistance Processes applications for financial assistance and diversion; determines eligibility for assistance and benefit levels using automated systems and manual methods Interprets policies and procedures applicable to the various programs Monitors cases for changes in recipient circumstances, and implements changes to appropriately reflect benefit level within guidelines Evaluates employability status of clie...